i have been a customer of specialty insurance agency for several years and have always been very satisfied with their service. the staff is always friendly and helpful, and they are always willing to go the extra mile to make sure that i am happy. i recently had a claim on my homeowners insurance policy, and specialty insurance agency made the process as easy and painless as possible. i highly recommend specialty insurance agency to anyone looking for insurance.

i never leave reviews, but for this company i had to make the exception. i'll start with the poor experience i had with the company: i initially contacted specialty insurance agency via email to inquire about getting a quote for homeowners insurance. i received a phone call from robert a few days later and he was very pleasant and helpful over the phone. during our conversation i specifically asked about flood insurance coverage because i live in a flood zone. robert said he would check with the underwriter and get back to me. i followed up a week later and robert told me that he was still waiting to hear back from the underwriter and he would call me as soon as he did. i followed up two more times (calling once and emailing once) over the next few weeks. i never received a call back or an email. i understand that things can get busy, but i was very disappointed that robert never followed up with me, especially since he was the one who initiated the phone call. despite this frustrating experience, i decided to give the company a second chance and applied for a quote online. within a few days, i received a call from stacy and she was fantastic! she was very friendly, helpful, and knowledgeable. she answered all of my questions and was able to get me a quote for homeowners insurance and flood insurance. i ended up going with another company because they offered a slightly better rate, but i was very impressed with stacy and her customer service. i would definitely recommend her to anyone looking for insurance.

i was very pleased with the service i received from specialty insurance agency. i had been shopping around for homeowners insurance and was having a hard time finding a company that would cover my home at a reasonable price. specialty insurance agency was the only company that was able to offer me a policy that met my needs and was affordable. i have been a customer of specialty insurance agency for over a year now and have been very happy with their service. the staff is always friendly and helpful, and they are always willing to go the extra mile to make sure that i am satisfied. i would highly recommend specialty insurance agency to anyone looking for homeowners insurance.