4.6
Based on 3 Reviews
JACKSONVILLE, TX
Address: P O BOX 951, JACKSONVILLE, TX
is a comprehensive insurance agency located in P O BOX 951, JACKSONVILLE TX. The agency is licensed to offer a wide range of insurance products tailored to meet the diverse needs of individuals and businesses. Their experienced agents provide personalized advice and customized solutions to ensure optimal coverage and financial protection. AUSTIN BANK TEXAS NATIONAL ASSOCIATION is committed to providing excellent customer service, ensuring prompt and efficient claims processing.
The agency's portfolio includes but is not limited to: health, life, auto, homeowners, and commercial insurance. They represent well-known and financially stable insurance carriers, giving clients peace of mind knowing they are partnering with reputable providers. Customer reviews consistently portray high levels of satisfaction, commending the agency's professionalism, responsiveness, and commitment to customer well-being. Whether seeking protection for personal assets or safeguarding business interests, clients can trust AUSTIN BANK TEXAS NATIONAL ASSOCIATION for reliable insurance solutions and exceptional service.
Based on 3 Reviews
i have been a customer of this bank for over 10 years and have always been very happy with the service i have received. the staff is friendly and helpful and the tellers are always quick and efficient. i have never had a problem with my account and have always been able to get the help i need when i need it. i would definitely recommend this location to anyone looking for a bank.
i would not recommend this location to anyone. i have had nothing but issues with this branch since opening my account. i have been a customer for over 5 years and have never had such a negative experience with any other bank. the staff is rude and unhelpful. the tellers are slow and incompetent. i have had to visit the branch multiple times to resolve the same issue. i have also been charged incorrect fees on multiple occasions. i am very disappointed with the service i have received from this location and will be closing my account as soon as possible.
i've had nothing but horrific experiences with this location. i have had to replace my debit card three times since being a customer. i have been told that my card would be sent out within 24 hours, and didn't receive it until 3 days later. i am continually told that i will receive a phone call back regarding issues i am experiencing with my account, and never receive a call. i have wasted countless hours trying to fix issues with my account that should not be my responsibility to fix. the customer service representatives are rude, dismissive and incompetent. i will be closing my account as soon as possible.