i've been with this insurance agency for a few years now, and i've been very happy with their service. i've never had to file a claim, but i've always been able to get the help i need from my agent. she's always very friendly and helpful, and she's always willing to answer any questions i have. i would definitely recommend this agency to anyone looking for a great insurance company.

very underwhelming experience with this insurance agency. we've been paying for car, renters, and umbrella insurance for several years now. we've never had to file a claim, though each year we ask our agent to review our coverage to ensure we have adequate coverage. no one ever responds to the request. we recently had some damage to one of our rental properties and decided to file a claim. the process has been extremely difficult and unnecessarily delayed. we've been back and forth with the claims adjuster for nearly two months now, and they've still been unable to settle our claim. we're extremely disappointed with the level of service we've received. in addition, we have yet to receive our annual review of coverage, which makes us question whether we actually have the coverage we're paying for. we will definitely not be renewing our policies with this agency when they expire.

this agency has been a pleasure to work with. we've had our home and auto insurance with them for over 10 years now, and we have always been very happy with their service. our agent has always been very responsive and helpful, and she has always been able to answer any questions we've had. we've never had to file a claim, but we know that if we did, we'd be in good hands. we highly recommend this agency to anyone looking for a great insurance company.