i visited 4840 MATLOCK ROAD LLC located on 5901 ENCINA RD SUITE C5, GOLETA CA to ask about a new policy for my small business. i walked in and was surprised to find a clean and nicely furnished office with three desks in the lobby to service customers. i was greeted warmly by cindy who was the only employee there at the time, and she immediately helped me with my questions. she was very knowledgeable and answered all of my questions patiently and thoroughly. she also provided me with a quote for the policy i was interested in and explained the different coverage options available. i ended up purchasing a policy from her and was very satisfied with the service i received.

this branch of 4840 MATLOCK ROAD LLC is located next to a busy intersection on encino rd goleta and is exposed to the harmful exhaust from cars on idling on encino rd. i visited during weekday business hours and was able to easily get a parking spot on the side of the building by the street. the office has 3 desks in the lobby with computers and i noticed one employee and one customer being serviced when i arrived. i was greeted very warmly and immediately serviced by a kind, polite and helpful young lady named kimberly. she processed my request efficiently and made sure i had everything i needed before i left.